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Privacy Statement for UPS Freight

UPS Freight developed this web site with you in mind. Whether you’re a registered My LTL Freight user or not, you can count on the same privacy protection while visiting this web site. Our goal is to be an around the clock resource for all your shipping needs, while protecting the information you exchange with us. We believe in the importance of protecting your privacy and will not share any information obtained on this web site with any company or marketing group external to UPS Freight and its affiliates, except as required by law or as necessary to provide services to you. Further, the information we collect is used to improve the services we offer, to improve our web site's content, and, with your permission, to contact you with updates to our web site or other marketing information.

This Privacy Policy discloses the privacy practices for Because this web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices. If you feel that this company is not abiding by its posted privacy policy, you should contact the Webmaster by email at

Your continued use of this site signifies your assent to this Privacy Policy.

For more information on this Privacy Policy, please read below.

Information Collection and Use
UPS Freight is the sole owner of the information collected on this web site. The information we collect is used to improve the services we offer, to improve our web site's content, and, with your permission, to contact you with updates to our web site or other marketing information. We will not sell, share, or rent this information to others in ways different from what is disclosed in this Privacy Policy. UPS Freight collects information from our users at several different points on its web site.

As we collect and use information about our customers, we may contract with vendors to assist us in processing that information for those purposes listed in this statement. These vendors are required to maintain the confidentiality of the information and are restricted from using the information for any other purpose.

Some of the information collected by UPS Freight is data which relates to an identifiable person ("Personal Information"). Examples of Personal Information are names, addresses, e-mail addresses, credit card numbers and telephone numbers. We never sell information to third parties that could be used to specifically identify an individual customer or group of customers. Anonymized data, with all names, addresses and other Personal Information removed, is sometimes shared with third parties. Finally, we do provide Personal Information to government agencies as required by law or regulation.

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In order to use the secure areas of this web site, you must first complete the registration form. During registration you will be required to give your contact information (such as name, address, and email address). This information is used to contact you about the services on our site for which you have expressed interest. It is optional for you to provide demographic information (such as revenue level, industry, and other business locations) and unique identifiers (such as Federal Tax Identification Number), but it is encouraged so we can provide you with a more personalized experience on our site. At the time of registration you will also be asked whether you would like to receive your shipping reports by email and promotional emails.

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If you elect to pay your invoices electronically, you must provide financial information (like credit card number and expiration date). This information is for purposes of processing your payment.

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A cookie is a small piece of data (text file) stored on the user's hard drive containing information about the user. There are many reasons our site should wish to use cookies. These range from the ability to personalize information, or to help with on-line sales/services, or simply for the purpose of collecting demographic information. Cookies also provide programmers with a quick and convenient means of keeping site content fresh and relevant to your interests. The newest servers use cookies to help with back-end interaction as well, which can improve the utility of our site by being able to securely store any personal data that you have shared with us (to help with quick logins, for example). Currently, we do not use cookies to collect user information such as e-mail addresses or passwords. Instead, placement of a cookie on your hard drive saves time by storing frequently used information about your navigational experience on our web site, so that you can avoid training pop-ups and/or site surveys you have already completed. You can reject a cookie and still use our web site; however, you will be limited in some areas. Cookies can also enable us to track and target the interests of our users to enhance the experience on our web site. The information collected is in no way linked to any personally identifiable information while on our web site.

Cookies can be accepted or declined, which depends on your personal preference and customized web browser settings. This can be done, as outlined below, for the web browser supported by UPS Freight.

If you're using Internet Explorer 6.0:
  1. Choose Tools, then
  2. Internet Options.
  3. Click the "Privacy" tab,
  4. Default setting is medium. Move the slider to determine which setting you prefer.
  5. You can also click on "Advanced" for specialized cookie treatment.
If you're using Internet Explorer 5.0:
  1. Choose Tools, then
  2. Internet Options.
  3. Click the "Security" tab,
  4. Click "Internet", then "Custom Level".
  5. Scroll down to "Cookies" and choose one of the two options.
If you're using Netscape 6.x or 7.x:
On your Task Bar, click:
  1. Edit, then
  2. Preferences, then
  3. click on "Privacy & Security".
  4. click on "Cookies"
  5. on the right, set the cookie acceptance policy to the desired level.

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Log Files
This web site collects IP addresses for system administration, security, and statistical analysis purposes. An IP address is a number that is automatically assigned to a computer whenever it is connected to the Internet. We log theses addresses and analyze them to understand where requests originate so that we can provide the most efficient service, enhance security, ensure appropriate usage, and produce traffic volume statistics. IP addresses are not linked to personally identifiable information.

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UPS Freight will not sell or rent any customer information. At no time does UPS Freight share your password with any third party.

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This web site contains links to other sites. When you click on one of these links, you are moving to another web site. Please be aware that we at UPS Freight are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy policies of each and every web site that collects personally identifiable information, as their privacy policy may be different than ours. This Privacy Policy applies solely to information collected by this web site.

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We treat our data as assets that must be protected against loss and unauthorized access. We employ information security techniques to appropriately protect confidential information from unauthorized access by users inside and outside the company. Access to customer information is limited to those employees who have a legitimate business need (for example, our billing clerk or a customer service representative) for that information.

This web site employs generally accepted information security techniques such as firewalls, access control procedures and cryptography to appropriately protect confidential information from unauthorized access.

When users submit sensitive information via the web site, your information is protected both online and off-line.

When our registration/order form asks users to enter sensitive information (such as credit card number and/or federal tax identification number), that information is encrypted and is protected with the encryption software SSL. While on a secure page, such as our Secure Tracking page, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when you are just 'surfing'

If you have any questions about the security at our web site, you can send an email to

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Special Offers
We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and other special mailings. Out of respect for the privacy of our users we present the option to not receive these types of communications at the time you register.

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Site and Service Updates
We also send the user site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to your account via email or phone.

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Correcting/Updating Personal Information
If a user's personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update, or remove that user's personal data provided to us. This can usually be done at the member information page or by emailing our Customer Service department.

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Notification of Changes
We reserve the right, at our discretion, to modify, add, or remove portions of this policy at any time. If we decide to change our privacy policy, we will post those changes on our web site so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. Please check this page periodically for changes.

Effective as of May 1, 2006

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