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Technical Information
Technical Information

Give your customers access to package tracking information through your website. Utilizing UPS Tracking capabilities embedded in your website via Application Programming Interface (API) tool technology, not only can you decrease customer service calls, but you may also find a boost in your over-all site traffic.

Available in over 40 countries, the Tracking API lets you provide up-to-the-minute shipment status reports, domestic and international, for your customers - right from your website.

It's available in a basic HTML version as well as a more advanced XML version. The HTML tool lets you simply copy HTML code to your site to gain the functionality and look of UPS Tracking in local languages.

The XML tool gives you greater flexibility by allowing your programmers to format the tracking data to suit your website or application's design and layout.

Either way, UPS will provide a Developer Kit which includes a guide explaining how to integrate UPS functionality into your existing business applications or seamlessly blend with the look of your e-Commerce website.

Here's What it Does for You

The Tracking API lets your customers track shipments right from your website using your reference or order number, allowing you to offer end-to-end customer service. Your customers can find specific details about shipment status, including the time and location of each scan, as the package moves toward its final destination. With this functionality, customers return to your site to track shipments or to check order status – which has the potential to drive additional sales.

Click here to learn more about the Tracking API and the UPS Developer Kit

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